Insurance Claims Auto Repair in Portland, Oregon | Collision, Vandalism & Theft Damage
Dealing with an accident or vandalism is stressful—your insurance claims auto repair experience shouldn’t be.
Portland’s Best Auto Repair makes insurance claims auto repair in Portland simple:
we coordinate estimates, communicate with adjusters, and repair your vehicle the right way, the first time.
We Handle the Insurance Process for You
From fender-benders and hit-and-runs to theft and vandalism damage, our ASE-certified team
manages every step—so you don’t have to. We write a clear, line-item estimate, document damage with photos,
and speak directly with your insurance company or third-party carrier. You’ll always know your options,
your out-of-pocket costs, and your timeline before work begins.Collision Repair
What Types of Damage Do We Repair?
- Collision & body damage (panels, bumpers, lamps, sensors)
- Suspension & steering after curb/pothole impacts
- Cooling & A/C components, radiators, condensers, fans
- Theft recovery (ignition damage, catalytic converters, wiring)
- Vandalism (broken glass, keyed panels, cut tires)
- Flood & water intrusion inspections and remediation
- All required mechanical diagnostics and ADAS calibrations
If towing is needed, we’ll arrange it to our shop in SE Portland and store your vehicle safely until your adjuster arrives.
Our Insurance Repair Process (Step-by-Step)
- Intake & photos: We record the claim number, policy info, and document all damage.
- Estimate: You receive a transparent, parts-and-labor quote and repair plan.
- Approval: We communicate with your adjuster and secure authorization.
- Repair: OEM-quality parts, structural checks, and precision reassembly.
- Calibration & road test: We verify ADAS, alignment, and drivability.
- Delivery: You get a final walkthrough, photos, and warranty information.
Prefer text or email updates? We keep you informed your way—no chasing phone trees or waiting on hold.
Why Portland Drivers Choose Us for Insurance Repairs
- ASE-Certified technicians with collision & mechanical expertise
- Insurance-ready documentation and fast adjuster coordination
- Honest guidance on OEM vs. aftermarket parts and your rights
- Quality control: torque specs, test drive, and scan reports included
- Local, friendly service that treats your car like our own
Our goal isn’t just to make the car look good—it’s to return it to safe, pre-loss condition.
Know Your Rights in an Insurance Claim
In Oregon, you can choose your own repair facility—you’re not required to use a “preferred” shop.
You also have the right to request OEM parts when available and to receive a written estimate and
clear timeline. We advocate for proper procedures, safety-critical parts, and accurate calibrations on your behalf.
Start Your Insurance Claim with Confidence
If you’ve experienced an accident, theft, or vandalism, let Portland’s Best Auto Repair handle the hard part.
We’ll write the estimate, coordinate with the adjuster, and complete certified mechanical and collision repairs
that you can trust—backed by a strong warranty.
SE Portland | (503) 208-2803 |
Upload Photos & Get an Estimate